Joel Vemuri

- Guided cross-functional sales squads in UX experimentation to enhance digital sales through hypothesis-driven testing and prioritization frameworks.

- Collaborated with Product Owners and business partners to align UX research and design with business goals and customer needs.

- Led UX research initiatives, including testing plans, participant recruitment, and synthesis of findings to drive user-centered design.

- Created customer journeys and interfaces from low to high-fidelity designs across web and mobile platforms.

- Partnered with technical producers and digital designers to develop HTML/AEM templates and improve workflow efficiency.

- Produced design artifacts to guide squads in delivering user-centered experiences.

- Implemented metrics to validate user and delivery needs, ensuring continuous enhancement of user experiences.

- Lead a team of designers and researchers guiding consumer and enterprise products and services, while defining, authoring, speaking and advocating the industry standards for design in web and mobile UI.

- Planning and facilitating Discovery workshops, Design workshops, Prioritization workshops and Critique workshops within multidisciplinary teams of product managers, strategic leaders and other stakeholders.

- Collaborating with Cross-Functional teams in fast-paced Agile and DevOps environments.

- Lead and mentor 6 person design team working across multiple time zones responsible for delivery of complete UX artefacts (Dev handoffs) practising Lean UX process.

- Hired and trained UXers to grow a high-impact growth team.

- Promote research and strategy on product innovation across all design decisions.

- Responsible for UX design/architecture of Nokia's SMP module and its omni channel customer experience for home, mobile and enterprise devices and services across the globe
Users: 30+ Tier 1 Telco companies
- Led client side design of business intelligence suite for reports, dashboards & analytics for a large telco
- User interaction design for Mobile App which enables fixed & mobile service providers to increase customer satisfaction & Net promoter score (NPS)

- Collaborated closely with the design team at British Telecom to develop innovative concepts and designs for a wide range of print and digital media. This included brochures, websites and email campaigns.
- Assisted in the creation of visually appealing designs that effectively communicated information to our clients' target audience.

This course introduced me how cognitive factors affect the ways individuals perceive and use items in the world around them.  By examining the cognitive models humans use to organize and understand their world, the course examined different methods for using models to guide usability testing and product design practices.

This degree helped me gain broader technical skills and develop an in-depth understanding of current and specialised project management practices and techniques centered on “triple constraint” – project scope, time and cost.

This degree provided me with the skills and ability to solve complex real world problems by integrating computer science methods with effective management strategies, and by designing and developing computer applications.